Extract from the GTC of dat Buddelhuus;

4 Right of cancellation and right of withdrawal

4.1 There is no legal right of withdrawal in Switzerland and returns or exchanges are only possible after prior consultation with the supplier.
possible. The basic requirement for this is that the goods remain unopened.

4.2 If a customer withdraws from the purchase due to late delivery or defects in the goods or other reasons for which the supplier is
for which the Supplier is responsible, the Supplier will refund any sums already paid and the cost of returning the goods.

5 Liability and warranty

5.1 The supplier warrants that the goods have the warranted characteristics, are free from defects which would impair their value or fitness for the intended use, and meet the prescribed quality standards.
or suitability for the intended use, and that it complies with the prescribed performance and specifications.

5.2 The buyer shall inspect the delivered goods within 48 hours and report any defects immediately.

5.3 In the event of a defect, the buyer shall have the choice of demanding free rectification, making a deduction from the price corresponding to the reduced value, or withdrawing from the contract.
price corresponding to the reduced value, to withdraw from the contract or to obtain a replacement delivery. The buyer's right to claim damages shall remain reserved in all cases.
reserved in all cases.

Downloadsample cancellation form.